The truth is this was a high pressure timeshare upgrade presentation and the Nanea agents pushed her to agree to upgrade and basically triple the amount we had been paying. Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. If you want to request something specific, you can do that after you select your rate. We found this unacceptable after traveling 4000 miles expecting a better view. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. We purchased more points a few years ago because the salesperson promised us Marriot was planning to add additional vacation locations that we hadn't booked already. 808-662-6300 I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. Quite annoyed that they took 30 minutes of my time with this nonsense. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We confirmed that is was okay to bring another couple before finalizing. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The salesmen pressure you for hours and hours and at the end it is simply not worth it. ReadMore, See the sunrise by bike or motorcoach. ), Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so. As the official on-site property management company, Honua Kai Resort & Spa offers luxury hotel-style services, amenities, and benefits that you will not get when booking through another property management company or independent owner. We found this unacceptable after traveling 4000 miles expecting a better view. When we went to breakfast the next morning we were told we would have to wait 15 minutes for a table even though there were many empty and clean tables and it was a buffet. iPalapa is excited to announce their new partnership with Marriott Digital Studio to offer iPoolside, a fully graphic, real-time, centralized reservation inventory management software to book out your pool/beach area . Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. Sign up for notification emails , Timeshares for sale at The Westin Nanea Ocean Villas, Get alerted as soon as new resales are added. He came and left several times until he finished the repairs. WestinWORKOUT Fitness Studio is open 24 hours. I wish we would have never purchased this and I would advise anyone DO NOT DO IT!!!!! PLEASE JUST FIX THIS SCREW UP PROMPTLY and email me to that effect.Its a pretty telling thing when your own members cannot get an issue taken care of in a timely manner per telecon. The room was huge and spotless, nice kitchen, great bed and amazing views. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. Not to mention the cabanas are side by side only four feet apart. That seems a little odd given the price you're paying for this property. Frustrated beyond words. Therefore, my status should have been moved from Executive to the Presidential Marriott. Reservations are required. The wait staff was attentive and the buffet was delicious. ReadMore, Hang ten with the sport of kings." Housekeeping Jogging Path Kid's Club On-Site Convenience Store On-Site Restaurant Pool Bar/Grille Pool Chairs Pool (s) A special shout out to Samoa Leilua, Guest Services Supervisor, who went above and beyond to make our stay fabulous. We invite you to learn all this unique resort has to offer and to be inspired to discover nanea. At no point during any of our contract signings, were we ever informed of the rescission period, nor did we sit down and review the real cost of the loan with our Sheraton agent. Marriott has been very difficult to work with and have lied to us on multiple occasions regarding our timeshare. Marriott was unable to work with us to allow us to shorten our stay or even just stay the night at their resort on the night of our wedding. Find out how we combat fake reviews. We were told we would be met as a VIP for registration. They gave us a complete runaround when we tried to work with them to get out. Check out some of our favorite top Maui picks for ideas on how to plan your trip. Patient & knowledgeable, informing us of places to go & things to see in Maui. Companies can ask for reviews via automatic invitations. We have not been happy with our timeshare whatsoever. The manager Mr Pedro Vargas took three more days to finally contact me. Time: 10a.m. to11a.m. We finally discovered the issue keeping this from happening was YOU, Marriott! This from lack of staff. We use OUR portable vacuum to save YOUR equipment. He turned out to be a valet arking attendant. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. Please know that this is not representative of our standards and will make sure that your situation is addressed. The callback never came and the deadline (Aug 31, 2022) passed. Real-time inventory management and booking software by RealTime Reservation LLC. However, we now know that booking vacations with them is an ABSOLUTE NIGHTMARE! We were told.to come back in 15 minutes to check. Days. All fields must be valid. Seemed more interested in flerting with guys than taking care of her customers. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. However, today, II said it was STILL showing as a corporate account! Seems repairs eeded to bbe made. They discovered that there was water leaking from the ceiling. We joined the Marriott Vacation Club Family in 2018 and have had nothing but issues and bills since. Our beach resort even offers ukulele lessons, hula dances and Kona lobster straight from the fisherman's cage. Guests submit their subscores and their overall scores independently theres no direct link between them. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Private suite Many of our features might not work. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Not so. This year is the worse vacation season we've ever seen. That seemed strange as there seemed to be almost o o e else around. When I spoke to you, Marriott, I told your rep we had NEVER used the Vacation Club, nor did we care to do so in the future. Westside Pool Las Vegas Commercial Swimming Pool Maintenance Visiting the pool involves health and personal . Their salesmen told us buying a timeshare was an investment where we would be generating a profit! Checkin:4p.m. | Do they charge an additional resort fee? We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Returned in 30 minutes and were told yet another story. ReadMore, Try a popular inter-island tour. Be Well, Be Westin! | Well we had never been told about this insurance and why would we even think we would need insurance when we are "owners"???!!! Valet couldn't find our car one day. This villa has two private bedrooms - each with a king bed. Specialties: Join us for lunch and dinner at Inu Pool Bar, The Westin Nanea Ocean Villas' poolside dining experience. Aloha. They sell the package but then never answer the phone to actually book the dates! Checkout:10a.m. Kauhale Market has island goods and grocery items to stock your villa during your stay. The concept of Customer Advocacy is a joke. What are the daily parking costs? The full service restaurant is not open. Most recently (Aug 30, 2022) I contacted Marriott to "bank" my time / points and got a message stating that "all lines were busy" and was offered a callback. Discover the best of this farming region. Plan your next vacation and share the fun. We were misled as the MVC sales team mis-represented their offerings during their 90-minute presentation we sat through, as well as during subsequent phone and email conversations. We requested other accommodations and were told they were booked but would try to find something. They dont buy it back when you realize how lousy their timeshares are. Real-time inventory management and booking software by RealTime Reservation LLC. We were told we were going to learn about all the additional perks and benefits. Don't do it regardless what you are offered unless it's free. Sign up for notification emails . Staff were outstanding as well as the food.Would love to be able to stay here for a longer duration. Had a great cocktail at the beach bar and felt like this was it. Again we apologize and thank you for your comments. Reviews on The Westin in Kaanapali, HI 96761 - The Westin Maui Resort & Spa, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, The Westin Nanea Ocean Villas, Ka'anapali, Hyatt Regency Maui Resort And Spa, Marriott's Maui Ocean Club - Lahaina & Napili Towers, Sheraton Maui Resort & Spa, Kaanapali Alii, Aston Maui Kaanapali Villas, Hyatt Residence Club, The Ritz-Carlton, Kapalua Sheraton Flex, Marriott Worldwide Vacations or whatever they are calling themselves these days, we may be old, but we are not confused that you are taking advantage of people. At least she got back to me, but blamed corporate for not helping. DIDN'T FIND WHAT YOU WERE LOOKING FOR?Tell us a little more so we can add your activity in the future. Refresh, refuel and relax on your Lahaina vacation. I have been vacationing at Aruba Marriot Ocean club for many years. He told me that yes there would be an offer and I let him know I was not interested and would not attend a meeting. There is also a sofa bed in the main living space. Check out: 10 a.m. 69F / 21C Resort Toggle MenuResort Menu Overview Photos westin maui ipoolside Verified 9 days ago Url: vistana.com Go Now Corporate? We were then brought to an additional area to go over our registration. It quickly turned into a sales pitch to book a further meeting. Try this website - nanea.ipoolside.com. Our only solution was to rent another 2 bedroom suite elseware and pay for that and the crappy little hotel room that they provided. Please see the Concierge to make reservations for On-Site Activities. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Oh snap! Bottom line is there was nothing she could do regarding a cancellation and refund. Furthermore, our maintenance fees have tripled since we first purchased. My last stay was this pact Jan and heres what happened. The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply: Resorts Outside of the United States, USVI, and Puerto Rico. Seems repairs eeded to bbe made. How sad you are willing to disrespect and spit on your loyal customers like this.MEANTIME the Marriott rep Erin who had me on hold for a supervisor finally told me COULD NOT GET ME CONNECTED to a Supervisor who could get this issue resolved; they were ALL so busy with others.I spent 30 minutes THIS TIME on the phone with Marriott to no avail. ! Your attitude about the cash cow customers is appalling. From family-friendly whale watching excursions to thrilling helicopter rides, Maui tours cant be beat. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. Great beach location, views of the ocean were wonderful. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. Edited: 1 year ago Amenities include a 10,000 square foot lagoon- style pool with an upper pool, childrens pool and play area, two plunge pools, whirlpool spa hot tubs, three oceanfront cabanas and a WestinWORKOUT fitness studio. Sure shows where people stand in the Marriott view.Quite Sincerely, H-----Cl-----nMarriott Owner # - - - - - Westgate Owner # - - - - - -. Not to mention the cabanas are side by side only four feet apart.This is a time share operation. Ed. Children 12 and above are considered adults at this property. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I understand that the reservations where cancelled and I can almost understand the fact that they could not even accommodate us for one night, but why could they not just extend our points?? I own 4 weeks of timeshare (3 weeks Phuket and 1 week Las Vegas). Own a timeshare at The Westin Nanea Ocean Villas? ReadMore, Catch some of the best fishing anywhere. Please refer to your resorts Property Update page for specific information regarding local government mandates that may currently be in place. TELL US WHAT YOU THINK Have you visited on a past trip to ? 2 Resales from $5,000, 41 Rentals from $983/night We have been misled or lied to by salespeople several times. It doesn't seem that the amenities will be enough to cover the resort once the entire place is complete. 371 Rentals from $421/night Your Marriott Account - Staff Login. We have provided names, dates, and examples of the outright misrepresentations on the sales table.The Myrtle Beach office, told us that anyone in our family or as deemed by us, would have access to our benefits. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. That seemed strange as there seemed to be almost o o e else around. Absolutely incredible stay. Shared spaces where face coverings must be worn include the following: The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply: There is no cash available at this resort and credit cards are the only acceptable form of payment. Create new account. Privacy & Cookie Statement | Checkin:4p.m. | First Name is required. The Westin Nanea Ocean Villas, Ka'anapali is located between North Ka'anapali Beach and the mountains of West Maui. The number of vacation locations is limited, and availability is extremely low unless you buy a tremendous number of points at a cost only very wealthy people can afford. more. It goes against our guidelines to offer incentives for reviews. The Westin Nanea Ocean Villas, Ka'anapali - Booking.com This has been one of the most frustrating and costly experiences which we regret. Cost: Complimentary. Discover Mauis amazing hidden secrets with a variety of tour options. I am a Marriott hotel user, and have Titanium Elite status. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. Returned in 30 minutes and were told yet another story. We look forward to being your home away from home at The Westin Nanea Ocean Villas for years to come. AccessibilityStatement, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Self-parking facility, van-accessible spaces, Meeting room(s) with assistive listening devices, Valet parking for vehicles outfitted for drivers in wheelchairs. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Ask 771joans about The Westin Nanea Ocean Villas, Ka'anapali, Ask gyg2449 about The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, We compared the lowest prices from 5 websites, Marriott's Maui Ocean Club - Lahaina & Napili Towers, We compared the lowest prices from 3 websites, Kaanapali Maui at the Eldorado by Outrigger. We might be old, but we will go down fighting. The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui It looks like the rate you selected is not available. Stay awaydo not join the club. Tripadvisor performs checks on reviews. Prices are the average nightly price provided by our partners and may not include all taxes and fees. )We pay our timeshare costs in a timely manner. We were among the first to stay at this property after their opening in April. 45 Kai Malina Pkwy The Westin Nanea Ocean Villas, Lahaina, Maui, HI 96761-8414 +1 808-662-6300 Website Closed now : See all hours See all (12) Ratings and reviews 59 RATINGS Food Service Value Details CUISINES American, Bar Meals Lunch, Dinner FEATURES Click to see updates and learn more about what to expect at our hotel. Valet couldn't find our car one day. Ocean view Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Turns out, we only had 10 days in New York to rescind the deal and they intentionally lied to us about the length of cancellation. To edit a review youve already submitted, contact our Customer Service team. We were open to buy MVC but at this point, we don't see that happening. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. In a wordhorrible. | Sheraton Maui Resort & Spa There are two more wings to be completed. This is understandable. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. We also discovered that in addition to our points, we would have to pay a substantial amount out of pocket. My experience with Marriott over the years has not been much better, but it is clear (in my opinion) that in recent years Marriott has completely lost its way and has zero interest in taking care of its most important asset - the owners / customers. Therefore, my status should have been moved from Executive to the Presidential Marriott. ReadMore, One of Maui's must-see snorkel sites. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Most have been terrific. WE DID NOT PAY TO RENEW THE CLUB MEMBERSHIP in 2023. We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. Essentially pre-paying for travel was possibly the biggest selling point for us, and we had clearly been lied to. What it boils down to is the Marriott Vacation Club and its sales agents very purposefully misrepresented the facts, lied, and used high stress tactics to bully and manipulate people into purchasing a useless product. Post your timeshare at The Westin Nanea Ocean Villas for rent or sale in less than five minutes! I know they received it because our salesperson called us THE NEXT DAY telling us it was too late to cancel, and we had missed the rescission period. This is a time share operation. Marriott Vacation Club Pulse at The Mayflower, Washington, D.C. Marriott Vacation Club Pulse, New York City, Marriott Vacation Club Pulse, San Francisco, Marriott Vacation Club Pulse, South Beach, Marriott Vacation Club at Surfers Paradise, Marriott Vacation Club at The Empire Place, Marriotts OceanWatch Villas at Grande Dunes, Sheraton Lakeside Terrace Villas at Mountain Vista, The Ritz-Carlton Club and Residences, San Francisco, The Westin Los Cabos Resort Villas Baja Point, The Westin Desert Willow Villas, Palm Desert, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Mission Hills Resort Villas, Palm Springs, The Westin Princeville Ocean Resort Villas, The Phoenician Residences, The Luxury Collection Residence Club, Scottsdale, Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues, Outdoor public spaces where social distance of 6ft/2m cannot be maintained, Individuals with a health or medical condition that prevents them from wearing a face covering, Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication, Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table. ReadMore, The road to Hana with a picnic lunch. Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. The views are terrific, the facilities are modern and luxurious, the on-site restaurants offer delicious food! A horrible stay comes to a endSharing our horrible stay experience which I feel like to post on Google reviews as wellA) arrived at airport - we were given a car through offugo In scorching heat it took 2 hrs searching for car, multiple calls to offugo - very uncomfortable start ( as offugo dont have any counter )B) Reached apartment - fridge wasnt working Gas hob - we couldnt figure out to operateI requested maintainence staff but it took 2 hrs wait before anyone turned upFridge wasnt fixed and finally after 3 hrs they replaced fridgeAll this while we were hungry, no food beating our head with maintainence staff instead of vacationingC) second night my daughter caught fever at night, I came to reception , but given blunt answer we dont sell medicinesNo guidance was given to us about any doctor service we can get - which we expect from vacation club being foreigners on their lane ( guidance only )D) Last nail in the coffin as they say - housekeeping disposed off our home remedy medicine/spices which are essential to my blood pressure and my wife skin allergy - they disposed it off as rubbishWhen we returned we couldnt find it , along with some other kitchen stuff - all of that removed as rubbishAs a result our remaining holiday turned into a nightmare as we struggled with our health condition due to lack of our medsE) I had a vacation club gift card - when I tried to use it - reception had no idea how to use it Was standing at reception for 30 min but reception staff was confused and couldnt figure out how to use gift card of Marriott vacation club itselfThis was. Sure enough they were dirty with stains. ReadMore, Deftly climb down walls and falls. Just a short 10-minute drive away, Foodland Farms Lahaina offers a wide selection of local produce and ready-made food to go. Real-time inventory management and booking software by RealTime Reservation LLC. Their idea of advocacy is to point at lines in a 48-page contract that alludes to items that were specifically omitted or misrepresented. All in all, we can't recommend Westin Nanea Villas now. They get money from you coming and going! Chat is only available when logged in and within 90 days of your arrival date. Nanea is the newest of the Westin properties in Maui. There were multiple misrepresentations made about how the timeshare would increase in value and was a good investment. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Good food but terrible service!!! A hui hou! Your health is priority. In addition, experiences like adventure rafting, helicopter tours, parasailing, scuba diving, zip lining and a Wailele Polynesian luau can all be booked for an additional fee. Balance historic museum tours with rain forest hikes to 400-foot waterfalls. Poolside Cabanas and Casabellas can be reserved at, 47 Park Street, Grand Residences by Marriott, Marriott Grand Residence Club, Lake Tahoe, Marriott Vacation Club Pulse at Custom House, Boston. Review tags are currently only available for English language reviews. Over 256 million reviews from guests after their stay. They con folks into signing the paperwork which they rush through and dont disclose the important financial information. ReadMore, The way Maui was meant to be enjoyed. Were excited to hear about your favorite activities and dining experiences. Westin Nanea Villas, Just opened, can't recommend - Tripadvisor Do not take any of their offers! We attempted to get out of our contract using the 10-day rescission period, based on the receipt of the final paperwork. Does anyone know what the beach is like? I then asked the person doing our registration point-blank can you assure me that no one is going to try to sell me something at this meeting on Friday? Resort Status | The Westin Nanea Ocean Villas - Vacation Club Located on 16 acres of Maui's famous North K'anapali Beach, The Westin Nanea Ocean Ocean Villas puts you at the center Mauis fun filled local activities and events as well a variety of world-class amenities right outside your villa door. Seemed more interested in flerting with guys than taking care of her customers. I WAS NOT ALLOWED TO CONTINUE TO HOLD. Travel photos and stories(and upload your own). This make no sense because anyone can go online and book a room at the same resort for an additional hundred dollars or so more per night. The ROI on the $50,000 that we paid is not there and we are hearing that they are constantly raising their annual maintenance fees. There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. This service may contain translations powered by Google. All fields must be valid. Today was quite the twist. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Enjoy full access to resort amenities and services, with the famed Kaanapali Beach just steps away. Phone:808-662-6300 Its unsanitary! Questions about the accessible facilities and services offered should be directed to the resort at 808-662-6300. Im not happy. Front Street Lahaina is 4.3 mi from The Westin Nanea Ocean Villas, Ka'anapali. There is only one pool although multiple spas and splash areas will be built. Discover the perfect fit for your vacation or repeat your stay in a favorite unit each time you're in paradise. Beach Services Reservations are required at Marriott's Aruba Surf Club (ipoolside.com) Concierge Fitness Center Fitness Class Hot Tub (s)/Spa (s) Whirlpool spas are open from 7 a.m. to 8 p.m. daily. Guests can enjoy a Westin Nanea Maui, HI - Last Updated April 2022 - Yelp Availability is horrible, they specifically told us we could travel to multiple places in North America, but were limited to Florida and South Carolina. Again, a fabrication. E-mail: info@hkm.com.
Lords Mobile Best $100 Pack,
Army M17 Qualification Scores,
Present Value And Future Value Formula Calculator,
Pollution In Portland Victoria,
Wi Police Auctions Vehicles,
Articles I